Legal
Privacy Policy
How we collect, use and protect personal data when you use this website or contact us.
Last updated: 15 July 2026
1. Who we are
AmpNexus Ltd ("AmpNexus", "we", "us") operates the website at ampnexus.co.uk and the AmpNexus EV charging platform. We are the data controller for personal data collected through this website.
- Registered company: AmpNexus Ltd, registered in England and Wales, company number 13209783
- Registered address: Unit 6-7, Chestnut House, Moorgreen Industrial Estate, Eastwood, Nottingham, NG16 3QU
- Contact: info@ampnexus.co.uk
- ICO registration: [registration number, if applicable]
This policy covers this website and enquiries you make to us. Personal data processed inside the AmpNexus platform on behalf of our customers is governed by our customer agreements and data processing terms, where we act as a processor.
2. What we collect and why
| Data | When | Purpose | Lawful basis |
|---|---|---|---|
| Name, email address, organisation, and the content of your message | When you email us, book a demo, or contact support | Responding to your enquiry and managing our relationship | Legitimate interests (responding to enquiries you initiate) |
| Ideas hub submissions (title, description, tags) | When you submit or upvote an idea | Improving our product roadmap | Legitimate interests |
| Technical logs (IP address, user agent, pages requested) | Automatically when you browse the site | Security, abuse prevention and service operation | Legitimate interests (keeping the service secure) |
We do not sell personal data, and we do not use it for automated decision-making that produces legal or similarly significant effects.
3. Cookies
This website does not set marketing or advertising cookies. Any cookies used are strictly necessary for the operation of the site. [Confirm and list any analytics tooling here if added — if a privacy-friendly, cookieless analytics service is used, state it.]
4. Who we share data with
We use a small number of service providers to run this website and our business (for example hosting and email providers). They process data only on our instructions. [List key subprocessors: hosting provider, email provider, etc.]
We may also disclose personal data where required by law or to protect our legal rights.
5. International transfers
Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as UK adequacy regulations or the UK International Data Transfer Agreement / Addendum. [Confirm hosting regions and transfer mechanisms.]
6. How long we keep data
- Enquiry correspondence: for as long as needed to handle the enquiry and for up to [24 months] afterwards.
- Ideas hub submissions: for as long as they remain relevant to our roadmap.
- Technical logs: typically no more than [90 days].
7. Your rights
Under UK GDPR you have the right to:
- access the personal data we hold about you;
- ask us to correct or delete it;
- object to or restrict our processing;
- data portability, where applicable; and
- complain to the Information Commissioner's Office (ico.org.uk).
To exercise any of these rights, contact info@ampnexus.co.uk. We aim to respond within one month.
8. Changes to this policy
We will update this page when our practices change and revise the "last updated" date above. Significant changes will be highlighted on this page.